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FOLIOz: Facilitated Online Learning as an Interactive Opportunity in Australia


Getting to Grips with Knowledge Management (G2G)




What is G2G?

G2G is an online interactive course on knowledge management. It is being delivered by e-mail and web pages and has been comissioned by the Australian Library and Information Association (ALIA). Anthea Sutton, an Information Officer at the School of Health and Related Research (ScHARR), University of Sheffield, is the Facilitator for this course. Course design and materials have been developed by a course team comprising: Andrew Booth (Programme Director), Anthea Sutton (Programme Manager), Anna Wilkinson (Learning Resource Co-ordinator), Diana Papaioannou (Learning Resource Co-ordinator) and Lynda Ayiku (Learning Resource Co-ordinator-since left ScHARR).


G2G is one of a set of three FOLIOz courses for 2008 and follows the succesful pilot FOLIOz course InfoSkills and a programme of a further three courses which ran in 2007.


Why is it important?

Library and information staff often find it difficult to make time to attend workshops and other continuing professional development events. At the same time developments in professional practice place a tremendous imperative for keeping up-to-date and acquiring additional skills. The FOLIOz Programme aims to provide easy access to learning materials with the convenience of flexible timing and learning styles.


What is the course aim?

The G2G course aims to provide practical skills in delivering knowledge management techniques that are feasible at a local or organisational level. The course will be supported by real-life case studies and practical tasks and exercises.


What are the course objectives?

By the end of the G2G course participants will be able to:

  • Understand the importance of knowledge management.
  • Identify the main considerations to be taken into account when planning a knowledge management strategy.
  • Use knowledge management tools to meet the needs of their organisation or community
  • Prepare a planned approach to developing a “community of practice”.
  • Identify strategies to enable you to sell the benefits of knowledge management at an organisational or local level.
  • Evaluate the effectiveness of knowledge management techniques.
  • Engage with fellow participants in discussing issues connected with practical knowledge management problems and situations.    


What does the course involve?

The course will typically involve:

  1. Receiving approximately thirty email communications (usually one per day over six working weeks) via the Mailtalk discussion list.
  2. Reading briefings & other materials (approximately twice per week).
  3. Working on individual tasks/exercises (approximately once a week for those following the group-supported route and approximately twice per week for those following the self-directed route).
  4. For those following the group-supported route: Interaction with a “buddy group” in connection with tasks/exercises (approximately once a week).
  5. Compiling a portfolio recording the above for submission to the course team.
  6. Completion of a course evaluation form at the end of the course.


Who is eligible to participate?

Library and Information professionals dealing with the issues associated with knowledge management.


Useful references

For more information on knowledge management, see the following references:



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